Terms and Conditions

These Terms and Conditions govern your use of the website and chauffeur services of KOCH-WAYNE LIMO, operated by Koch Limo LLC, 1000 Wyckoff Ave, Mahwah, NJ 07430. By using our website, requesting a quote, or booking a ride, you agree to these terms.

Prices shown on our website are estimates only and are not final until confirmed by our dispatch team. Submitting a quote request does not guarantee vehicle availability. We do not collect credit card information on this website; a payment link is sent after the trip is completed.

Please contact dispatch at (201) 552-8547 as early as possible to change or cancel a reservation. Late cancellations, no-shows, and extended wait times may incur charges.

By opting in to text messages from KOCH-WAYNE LIMO, you agree to receive SMS messages related to quote requests, reservation confirmations, pickup reminders, driver assignments, arrival updates, pickup instructions, trip changes, cancellations, receipts, and customer support.

Message frequency: Message frequency varies based on your reservations and interactions with us.

Cost: Message and data rates may apply. Contact your wireless carrier for details about your plan.

Opt out: You may cancel SMS messages at any time by replying STOP to any message. After you send STOP, we will send one confirmation message and you will no longer receive text messages from us. To rejoin, sign up again through our website form.

Help: Reply HELP to any message for assistance, or contact us at (201) 552-8547 or contact@kochlimo.com.

Carriers: Carriers are not liable for delayed or undelivered messages. Delivery is subject to effective transmission from your wireless service provider.

Consent to receive text messages is optional and is not a condition of purchasing or booking any goods or services. For information on how we handle your data, see our Privacy Policy.

Smoking is prohibited in all vehicles. Passengers are responsible for damage caused to a vehicle during their trip. Our chauffeurs may end a trip if passenger behavior is unsafe or unlawful.

We are not liable for delays caused by traffic, weather, road conditions, flight delays, or other circumstances beyond our control. Our liability for any claim is limited to the amount paid for the affected trip.

We may update these Terms and Conditions from time to time. The effective date above shows when they were last revised.

Koch Limo LLC — 1000 Wyckoff Ave, Mahwah, NJ 07430
Phone: (201) 552-8547
Email: contact@kochlimo.com